Registered Users

If a registered user, you are responsible to protect your user credentials. If you believe your credentials have been stolen or compromised you will advise Corporate Cabs Ltd immediately so your profile can be disabled.

Credit Card Registration

Please do not enter Credit Card Information into the additional information field on our website.

As a registered user you have the ability to register your Credit Card(s) with us for payment of our services. Registering your credit card with us will make your booking process quicker and you will not be required to transact your card at the end of your journey.

Please note that we do not store Registered Credit Card data on our website this service is provided by IP Payments (www.ippayments.com). IP Payments is a Level 1 PCI-DSS compliant payment gateway authorised by the card schemes and New Zealand banks to capture, store and process your card holder data in a completely secure manner.

You take responsibility for advising us of any changes to your credit card details such as change of card (news credit card number), cancellation or expiry of card.

If paying by Credit Card you agree that Corporate Cabs may charge an electronic transaction fee.

Bookings and Payment

By making a booking with Corporate Cabs Limited (CCL) you authorise us to charge you at the completion of the journey.

Cancellation Policy

When Corporate Cabs (CCL) accepts a job, the passenger has a right to expect that driver to turn up, and when a passenger books a taxi using CCL, the driver should expect that passenger to be at the pickup point.

Sometimes there are legitimate reasons for a cancellation, but it is frustrating for our drivers if they have made their way to the agreed pick up point and the passenger is not there.

CCL reserves the right to charge a $20 fee to any passenger who is not at the agreed pick up point or where a booking has been cancelled after the taxi has been dispatched.

Privacy Policy

Your privacy is very important to us. This privacy policy discloses how Corporate Cabs Limited (CCL) collects, protects, uses and shares Personal Information gathered about you. All Personal Information is collected in a fair and non-intrusive manner, with your voluntary consent.

CCL respects the privacy of our customers and other visitors to our website who may choose to provide Personal Information. We recognise the need for appropriate protections and management of Personal Information that you provide to us. This privacy policy will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared.

Through registering your interest via this website, you are permitting us to communicate with you electronically. For point of definition, electronically can include but is not limited to email, Phone, SMS, App notification.

You will be added to the applicable contact list and we will communicate with you electronically as appropriate.

You will have the option of being removed from our contact list at any time, by clicking ‘unsubscribe’ at the bottom of any communication, or by contacting us.

Your contact details will be used for the sole purpose of responding to your requests, or keeping you informed in line with your selected preferences.

Call Centre Communications

All calls into our Call Centre are recorded. These recordings are primarily used for training purposes but may also be referred to if there is a query with a booking.

Our Use of Your Information

We use your Personal Information to facilitate the services you request. We have tailored our privacy policy to adequately inform you of the use of your Personal Information.

Sharing of Personal Information

We do not sell Personal Information to third parties. Except as described in this privacy policy, CCL will not share Personal Information with a third party, unless a customer consents to such disclosure, or disclosure is required or authorised by law. CCL reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorises us to do so.

We may share Personal Information with third party service organisations such as IP Payments (to facilitate secure registration of credit card information), employees and agents for our business purposes. We may also share Personal Information for further processing in accordance with the purpose(s) for which the data were originally collected, e.g., third party maintenance of secure listing databases and to a contract owner operator to fulfil a booking, which may have been requested from us.

Contact Information

You may contact CCL to access, or request correction or deletion of your Personal Information. If necessary, CCL will contact another employee or a service provider to assist in completing your requested task.

If you have any questions or complaints, please contact CCL. CCL can be reached by telephone at: 0800 789 789; by email at: info@corporatecabs.co.nz; or by mail at PO Box 24 319 Royal Oak, Auckland 1345.

Changes to our Privacy and Terms & Conditions Policies

We reserve the right to modify these policies at any time, so please review it frequently. If we make material changes to these policies, we will notify you of these changes, by email, or by means of a notice on our home page.